NSW Customer Service Officer & Site Inspector - CURRENTLY HIRING
We are looking for a driven Customer Service Officer & Site Inspector who is all about customer experience and has a strong achievement drive.
Permanent, Full Time position
Location: Brookvale, New South Wales, Australia (Hybrid)
Accepting Applications Now
Are You
Inspired by green energy and reducing our carbon footprint?
A professional with a keen interest in learning more about energy efficiency?
Aspirational with a strong customer focus?
How would you like to step out of what you're doing and join an organisation that has soul and a compelling purpose? We are BIG on development, job satisfaction and rewarding people who are looking to back themselves on their relationship building and influence skills.
The Opportunity
We want to employ a person who is all about customer experience and has a strong achievement drive. It's a Customer Services role that is responsible for ensuring our customers are able to access all their potential sales across all NSW lighting schemes.
If you love building exceptional relationships with people, have a strong customer focus, and truly believe in the benefits of energy efficiency, then we would love to speak with you.
The Role Includes
Managing and completing general administrative duties such as creating and designing floor plans, completing forms, generating PDF reports, etc.
Checking claim evidence such as photos, excel spreadsheets, and company details
Update and maintain key registers and schedules
Perform general checks and calculations to support the Compliance team
Conducting site visits in order to perform physical light counts and evidence collection
Drafting, checking and auditing professional lighting plans
Grow relationships through empathy and a genuine desire to understand customers and their business
Call and email customers to explore their energy conservation requirements
Have consultative conversations with existing and potential new customers through genuine curiosity
Help customers have insights into how they can maximise their energy savings
Be comfortable talking with decision-makers to identify customer potential
What we are looking for
We know this is a very exciting opportunity, but there are a few things we need from you:
A goal-driven personality with a desire to make a difference with customers
Exceptional attention to detail and advanced Microsoft office skills
The ability to explore needs through listening and having consultative conversations
The ability to plan, manage and prioritise your time
Adaptability with new systems and technology
The self-awareness to recognise the impact you have on others
Be comfortable with talking on the phone and meeting face to face
What we offer you
A collaborative work environment with an open and honest culture and a team who are passionate about the energy efficiency sector.
A leadership team committed to helping you succeed with decades of experience servicing customers in the energy efficiency and renewable markets.
The opportunity to grow with the largest certificate creator in Australia with offices across all three Eastern states.
Competitive salary
Employee profit share scheme
Professional Development & Learning
A fantastic open office space located in Brookvale with additional features including a pool table, parking and terrific social catch-ups and networking.
If this sounds like you and you'd like to have a confidential chat, then we'd love to hear from you! We invite you to submit your application by sending your cover letter detailing what you will bring to the business and resume to carol@ncba.net.au.
Only successful candidates will be contacted.
Full Stack Developer
We are looking for a driven Full Stack Developer – who like to solve problems and have the track record to prove it.
Permanent, Full Time position
Location: Hybrid based in Sydney or Melbourne
Annual Salary Range: $80,000 - $100,000 (based on experience) plus Superannuation
Accepting Applications Now
Who we are
We help people access incentives and working capital for efficiency and renewable energy projects. It is our mission to support sustainable changes in Australia's energy market that have positive impacts on our environment. Every day, our work leaves the world better than we found it.
Working with us, you will build upon our flagship product, which streamlines the creation and validation of renewable energy certificates. You will also have the opportunity to start from the ground up on entirely new products, for which your talents and opinion will be invaluable.
We're a lean, rapidly-growing business with boundless opportunity for personal and professional growth.
Who you are
You like to solve problems and have the track record to prove it. You’ve got at least a couple war stories of overcoming a big challenge that was critically important to stakeholders.
You know how to communicate about technical things with people who have a range of technical abilities. When stakeholders talk with you, they leave feeling confident their concerns were understood.
If you have a passion for the environment, want to see real action on climate change and be a driving force in the evolution of our energy market, you'll be right at home here.
Requirements
3+ years' experience as a developer or in a highly related position
Strong understanding of design principles like SOLIDcompleting forms, generating PDF reports, etc.
Professional experience with the following is required:
Typescript
ReactJS / GraphQL
Test driven development
Preference given to familiarity with the following:
Postgres
Mongo
Elasticsearch
AWS cloud services
Micro-services architectural pattern
Kubernetes
Graphic and web interface design
ReactNative
Typical day working with us
Get settled in - make a coffee or tea, check email.
Join stand up with your team to share progress and request assistance.
Perform a couple of PR reviews. PRs can go through several iterations and most code is reviewed by more than one developer.
Write some code!
Respond to help desk tickets.
Gather with other members of the development team to settle on design patterns for stories in future sprints. Design is highly collaborative. No major decisions are made without buy-in from the entire development team.
Meet with stakeholders to demonstrate new features and get feedback. Our stakeholders are highly available and understand the Agile process.
Write a little more code.
What we offer you
You'll earn a competitive salary (depending on experience $80~100K/pa + super) and be part of our employee profit share scheme.
There are regular learning opportunities via formal training, conference attendance and sharing ideas in our regular Lunch 'n' Learn sessions. We support employees who wish to pursue degrees and certifications.
The mental and physical well-being of our employees is a high priority; as is supporting our staff to developer their careers and passions. We have a high employee retention rate and take flexibility and autonomy in the workplace seriously. With us, you’ll find a supportive and responsive management team, as well as access to an external employee assistance program providing professional advice and counselling.
Interested?
We invite you to submit your application by sending through your cover letter detailing what you will bring to the business and resume to Taylor Griffin - it@greenenergytrading.com.au. Sample projects and code are welcome.
Only successful candidates will be contacted.
Client Service Officer – Lighting Specialist
We are looking for a driven Client Service Officer – Lighting Specialist who is all about customer experience and has a strong achievement drive.
Permanent, Full Time position
Location: Hawthorn, Melbourne
Annual Salary Range: $52,000 - $60,000 (based on experience) plus Superannuation
Accepting Applications Now
Are You
Inspired by green energy and reducing our carbon footprint?
A professional with a keen interest in learning more about energy efficiency?
Aspirational with a strong customer focus?
How would you like to step out of what you're doing and join an organisation that has soul and a compelling purpose? We are BIG on development, job satisfaction and rewarding people who are looking to back themselves on their relationship building and influence skills.
The Opportunity
We want to employ a person who is all about customer experience and has a strong achievement drive. It's a Customer Services role that is responsible for ensuring our clients are achieving their goals in the Victorian Energy Upgrades commercial lighting industry.
If you love building exceptional relationships with people, have a strong customer focus, and truly believe in the benefits of energy efficiency, then we would love to speak with you.
The Role Includes
Managing and completing general administrative duties such as creating and designing floor plans, completing forms, generating PDF reports, etc.
Checking claim evidence such as photos, excel spreadsheets, and company details
Update and maintain key registers and schedules
Attending lighting upgrade sites to collect upgrade evidence, take photos, do lux measurements
Perform general checks and calculations to support the Compliance team
Grow relationships through empathy and a genuine desire to understand customers and their business
Call and email customers to explore their energy conservation requirements
Have consultative conversations with existing and potential new customers through genuine curiosity
Help customers have insights into how they can maximise their energy savings
Be comfortable talking with decision-makers to identify customer potential
Communicating with government regulator auditors regarding lighting upgrades
What we are looking for
A goal-driven personality with a desire to make a difference with customers
Exceptional attention to detail and advanced Microsoft office skills
Adaptability with new systems and technology
The ability to explore needs through listening and having consultative conversations
The ability to plan, manage and prioritise your time
The self-awareness to recognise the impact you have on others
Be comfortable with talking on the phone and meeting face to face
What we offer you
Competitive salary
Employee profit share scheme
Modern office in Hawthorn
Social office environment
Professional Development & Learning
if this sounds like you and you'd like to have a confidential chat, then we'd love to hear from you! We invite you to submit your application by sending through your cover letter detailing what you will bring to the business and resume to to Alison Middleton - AlisonM@greenenergytrading.com.au.
Only successful candidates will be contacted.
Marketing Coordinator
We are looking for a driven and experienced Marketing Coordinator, who can apply their broad range of marketing and communications skills to our complex and evolving industry.
Permanent, Full Time position for experienced Marketing Coordinator in our Marketing & Customer Success team
Location: Hawthorn, Melbourne
Annual Salary Range: $55,000 - $75,000 (based on experience) plus Superannuation
Accepting Applications Now
Do you want to be part of a team that is passionate about supporting Australia's transition to renewable and energy efficient technologies that decarbonise our energy system?
We are looking for a driven and experienced Marketing Coordinator, who can apply their broad range of marketing and communications skills to our complex and evolving industry.
Who we are
Our mission is support sustainable changes in Australia's energy market that have positive impacts on our environment.
We are constantly looking for ways to make it easy for people to access government incentives for solar power and energy efficiency upgrades so they can be part of the energy transition, save energy with smart technology and lower their bills.
About the role
You will work as part of the Green Energy Trading marketing team to develop and execute marketing and communication campaigns across a range of B2B market segments and channels.
Your work will span a wide range of functions designed to attract new prospects and engage clients, including; content creation, advertising, digital marketing, and communications.
We’re looking for someone ready to hit the ground running in our small but mighty Marketing team.
If you are hungry for personal and professional growth in a lean, rapidly growing business, and have a passion for the environment, you will be right at home in our team.
Who you are
You have experience in creating content for marketing campaigns and attracting and engaging clients in a complex B2B industry (e.g energy, infrastructure, logistics, construction, financial services etc)
You are a creative thinker, with the ability to tap into what makes people tick (and click).
You have a keen interest learning and being a part of the transition to a low-carbon economy and the role energy efficiency can play.
What we offer
You will earn a competitive salary and be part of our employee profit share scheme.
We have a beautiful office space located in Hawthorn and you will always have a space to come to work. Our modern office in leafy Hawthorn is only minutes from both trains and trams, and the locked bike cage has some empty racks.
We offer flexibility of work space and work times. We pride ourselves on making sure our team has the technology to the job done in the office and away from our shared space.
Coffee lovers rejoice! We have a café quality espresso machine, and our kitchen is stocked with a variety of tea, milk and fruit for your enjoyment.
We provide social drinks and nibbles every Friday night, celebrate birthdays and special occasions as a team, and share insights and ideas in our regular Lunch 'n' Learn sessions - all Covid Safe, of course.
Interested?
To be considered, please attach a CV with all relevant experience and a cover letter detailing what you will bring to the team and how you can make our business better to Alison Middleton - AlisonM@greenenergytrading.com.au. Queries regarding the role should also be submitted to this e-mail address.
Only successful candidates will be contacted.
Customer Service Officer - Commercial Lighting
We’re looking for a natural problem-solver with a strong customer focus and excellent communication skills to join our Commercial Lighting client services team.
Permanent, Full Time position for experienced Customer Service Officer (CSO) in our Commercial Lighting team
Location: Hawthorn, Melbourne
Annual Salary Range: $50,000 - $60,000 (based on experience) plus Superannuation.
Accepting Applications Now
Who we are
We help people access incentives for solar power and energy efficiency upgrades, delivering smarter energy outcomes. It is our mission to support sustainable changes in Australia's energy market that have positive impacts on our environment.
Growth in our Commercial Lighting team has been solid and we need a Customer Service Officer (CSO) to join our team. You will be responsible for Commercial Lighting client management, supporting new and existing clients through providing project compliance management, technical support and general certificate related guidance through the life of each project.
The role is based at Green Energy Trading head office in Melbourne and may include a small amount of travel (mainly in Victoria) to conduct client meetings, site inspections, attend conferences, and staff meetings.
We are a lean, rapidly growing business with boundless opportunity for personal and professional growth.
If you have a passion for the environment, want to see real action on climate change and be a driving force in the evolution of our energy market, you will be right at home here.
Who you are
You have exceptional customer service skills and a keen eye for detail. You are a natural problem solver, with the ability to manage client and regulator concerns consistently.
You know how to communicate techinical detail to people who have a range of technical abilities. When stakeholders talk with you, they leave feeling confident they were understood.
You have a keen interest learning and being a part of the transition to a low-carbon economy and the role energy efficiency can play.
What we offer
You will earn a competitive salary and be part of our employee profit share scheme.
In accordance with up to date guidance from the government, all staff are currently working a mix of office and home-based hours. We will be returning to the office described below when it is safe to do so. Until then, we are supporting staff to ensure their home working environments are safe and productive.
Coffee lovers rejoice! We have a café quality espresso machine, and our kitchen is stocked with a variety of tea, milk and fruit for your enjoyment. Plus our modern office in leafy Hawthorn is only minutes from both trains and trams, and the locked bike cage has some empty racks.
When we return to the office, we provide social drinks and nibbles every Friday night, celebrate birthdays and special occasions as a team, and share insights and ideas in our regular Lunch 'n' Learn sessions - all Covid Safe, of course.
Interested?
To be considered, please attach a CV with all relevant experience and a cover letter detailing what you will bring to the team and how you can make our business better to Alison Middleton - AlisonM@greenenergytrading.com.au. Queries regarding the role should also be submitted to this e-mail address.
Only successful candidates will be contacted.
Senior Energy Engineer
We’re looking for a talented professional to develop new activity accreditation applications and processes and systems to support compliant certificate creation under the accreditations.
Permanent, Full Time position for experienced (3-5yrs) Certified Measurement and Verification Professional (CMVP)
Location: Hawthorn, Melbourne
Annual Salary Range: $80,000 - $100,000 (based on experience) plus Superannuation.
Accepting Applications Now
Who we are
We help people access incentives for solar power and energy efficiency upgrades, delivering smarter energy outcomes. It is our mission to support sustainable changes in Australia's energy market that have positive impacts on our environment.
Growth in our Research and Development team has been solid and we need another Senior Energy Engineer (SEE). The SEE will be responsible for Commercial Projects client management, supporting new and existing clients through providing project compliance management, Measurement and Verification (M&V) technical support and general certificate related guidance through the life of each project.
The SEE will be responsible for ensuring policy and regulatory changes affecting Green Energy Trading’s Measurement and Verification accreditations are appropriately communicated to internal and external stakeholders.
The role will be based at Green Energy Trading head office in Melbourne and may include a small amount of travel (mainly in Victoria) to conduct client meetings, site inspections, attend conferences, and staff meetings.
We are a lean, rapidly growing business with boundless opportunity for personal and professional growth.
Who you are
You will be an experienced (3-5yrs) Certified Measurement and Verification Professional (CMVP)
You will have a good understanding of M&V regulations under the current Gov schemes and understand the new activities which are planned.
The Senior Energy Engineer (SEE) in conjunction with the Research, Development & Compliance Manager (RDCM), develops new activity accreditation applications and processes and systems to support compliant certificate creation under the accreditations. The SEE plays a major role in the integration of new activities into main GET operations.
You know how to communicate about technical things with people who have a range of technical abilities. When stakeholders talk with you, they leave feeling confident they were understood.
If you have a passion for the environment, want to see real action on climate change and be a driving force in the evolution of our energy market, you will be right at home here.
What we offer
You will earn a competitive salary (negotiable on experience $80-100K/pa + super) and be part of our employee profit share scheme.
Note: In accordance with guidance from the government, all staff are currently working a mix of office / from home. We will be returning to the office described below when it is safe to do so. Until then, we are supporting staff to ensure their home working environments are safe and productive.
Coffee lovers rejoice! We have a café quality espresso machine, and our kitchen is stocked with a variety of tea, milk and fruit for your enjoyment. Plus our modern office in leafy Hawthorn is only minutes from both trains and trams, and the locked bike cage has some empty racks.
When we return to the office, we will provide social drinks and nibbles every Friday night, celebrate birthdays and special occasions as a team, and share insights and ideas in our regular Lunch 'n' Learn sessions - all Covid Safe, of course.
Interested?
To be considered, please attach a CV with all relevant experience and a cover letter detailing what you will bring to the team and how you can make our business better to Alison Middleton - AlisonM@greenenergytrading.com.au.
Queries regarding the role should also be submitted to this e-mail address.
Only successful candidates will be contacted.
Energy and Carbon Market Analyst
We’re looking for a talented graduate to collect and analyse data on the strength and impact of wind and solar farms, rooftop solar and energy efficiency markets on Australia’s electricity market.
Energy and Carbon Market Analyst
Permanent, Full Time Graduate/Entry level position
Location: Hawthorn, Melbourne
Annual Salary: $60,000 plus superannuation.
Closing date for applications: 15 December, 2020.
Who we are
Green Energy Markets is one of Australia’s leading expert analysts on the Australian clean energy sector and carbon abatement certificate markets.
Our clients include most of the major participants in the Australian electricity market and leading businesses involved in the roll-out of clean energy technologies and solutions, as well as government agencies.
We pride ourselves on our comprehensive understanding of policy, market and technology developments occurring in renewable energy and energy efficiency as well as the broader electricity market.
We are a small firm run by people who have been at the forefront of the development of Australia’s renewable energy and energy efficiency industries and associated government policy stretching back two decades.
Who you are
We need someone to help us with building and maintaining our databases and models which track and forecast large-scale renewable energy projects such as wind and solar farms, the rooftop solar market, the broader electricity market and energy efficiency.
This is a full-time, entry-level position. You do not necessarily need to have experience in these sectors and could have only just recently graduated from university or are about to graduate.
You are passionate about playing an active part in containing dangerous global warming, and the transformation of our energy system to one that no longer pollutes the atmosphere.
At the same time your passion is directed by facts, evidence and data. Our work is built upon large sets of numerical data.
You will be using spreadsheets to collate and analyse this data to produce information that helps our clients make well-informed investment, trading and government policy decisions.
You need to be very comfortable working with numbers and ideally have training in a quantitative discipline such as economics, engineering, finance, statistics or science.
You also need to be comfortable engaging with an array of people that are actively involved in the clean energy industry and in government. This is a very fast-moving space. The information and knowledge we want access to is in the heads of those actively engaged in rolling out new technologies.
What we offer
Coffee lovers rejoice! We have a café quality espresso machine, and our kitchen is stocked with a variety of teas, milk and fruit for your enjoyment.
Our modern office, in leafy Hawthorn, is fresh and bright and only minutes walk from both trains and trams. If you enjoy cycling to work, the end-of trip facilities are five star and the locked bike cage has plenty of space.
Our regular Lunch 'n' Learn sessions are always a hit with our team. We love coming together and learning more about energy and environmental issues and the new ideas and technologies designed to help address the challenges of climate change.
While we can’t share drinks, nibbles and a game of pool on a Friday afternoon at the office just now, Fridays afternoons are still a social time. We love to celebrate birthdays and special occasions as a team - all Covid Safe, of course.
In accordance with current government guidance, all staff are currently working from home. We will be returning to the office when it is safe to do so. Until then, we are supporting staff to ensure their home working environments are safe and productive.
Interested?
To be considered, complete the form below and upload your CV with all relevant experience and a cover letter detailing what you will bring to the team and how you can make our business better.
Only successful candidates will be contacted.
Senior Software Engineer
We’re looking for someone to build upon our flagship product.
Who we are
We help people help people access incentives for solar power and efficiency upgrades, delivering smarter energy outcomes. It is our mission to support sustainable changes in Australia's energy market that have positive impacts on our environment.
Working with us, you will build upon our flagship product, which streamlines the creation and validation of renewable energy certificates. You will also have the opportunity to start from the ground up on entirely new products, for which your talents and opinion will be invaluable.
We are a lean, rapidly growing business based in Hawthorn with boundless opportunity for personal and professional growth.
Who you are
You like to solve problems and have the track record to prove it. You’ve got at least a couple war stories of overcoming a big challenge that was critically important to stakeholders.
You know how to communicate about technical things with people who have a range of technical abilities. When stakeholders talk with you, they leave feeling confident their concerns were understood.
If you have a passion for the environment, want to see real action on climate change and be a driving force in the evolution of our energy market, you'll be right at home here.
Required Skills and Experience
At least 10 years experience as a software engineer or in a highly related position
Strong understanding of design principles like SOLID
Professional experience with the following:
Typescript
ReactJS / GraphQL
Postgres
Mongo
Elasticsearch
AWS cloud services
Test driven development
Preference given to familiarity with the following:
Micro-services architectural pattern
Kubernetes
Graphic and web interface design
What we offer
You will earn a competitive salary (depending on experience $80~100K/pa + super) and be part of our employee profit share scheme.
Coffee lovers rejoice! We have a café quality espresso machine, and our kitchen is stocked with a variety of teas, milk and fruit for your enjoyment.
Our modern office, in leafy Hawthorn, is fresh and bright and only minutes walk from both trains and trams. If you enjoy cycling to work, the end-of trip facilities are five star and the locked bike cage has plenty of space.
Our regular Lunch 'n' Learn sessions are always a hit with our team. We love coming together and learning more about energy and environmental issues and the new ideas and technologies designed to help address the challenges of climate change.
In accordance with current government guidance, all staff are currently working from home. We will be returning to the office when it is safe to do so. Until then, we are supporting staff to ensure their home working environments are safe and productive.
While we can’t share drinks, nibbles and a game of pool on a Friday afternoon at the office just now, Fridays afternoons are still a social time. We love to celebrate birthdays and special occasions as a team - all Covid Safe, of course.
Interested?
To be considered, complete the form below and upload your CV with all relevant experience and a cover letter detailing what you will bring to the team and how you can make our business better.
Only successful candidates will be contacted.