Offer your customers more bang
for their buck with VEECs
Give your customers a quote they can’t refuse and help them upgrade to the latest heat pump hot water technology to slash their energy bills, today.
If you are looking for more sales and low risk, reliable cash flow; you can’t walk past cashback opportunities from VEECs and STCs.
With these government incentives, you can offer customers a better deal without hurting your bottom line.
Many suppliers and installers have not taken advantage of the Victorian Energy Upgrades program cashback incentives thinking the paperwork requirements are too much of a hassle. Well, we’re here to change that.
It takes an experienced provider to make the whole process easy for you.
Historically high prices in the VEEC wholesale market means many hot water upgrades are now at their lowest out-of-pocket cost to customers in the history of the scheme.
Every year the calculation factors change. Meaning over time, electric hot water replacements will attract less cashback, while upgrading gas hot water to a new generation heat pump or solar water heater will increase in cashback value over time. So the best time to take advantage of VEECs is now, so you know where you stand.
Getting Started
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For over 15 years, Green Energy Trading has been a leading environmental certificate agent creating certificates under national and state based renewable energy and energy efficiency schemes.
We’ve built a bespoke certificate claim platform - Geo - and smart installer app – Onsite - to make claiming cashback and collecting evidence for solar, water heating and air conditioning upgrades simple.
Our Client Services teams are experts in the eligibility and evidence requirements for STCs, VEECs and ESCs, so you know you can be confident that if it passes our checks, it’ll get approved by the regulator and your payment is secure.
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Don’t settle for drawn out payment terms or wasting your time chasing up other agents for overdue payments. Managing cashflow is stressful enough.
That’s why we promise to pay on time, every time.
And we even go one step further, giving you greater control over your cashflow with flexible payment options for Solar and Water Heating claims – choose between Fast Track or Best Price.
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With expert in house traders, we can offer Price Lock-Ins and registered Certificate trading for retailers and installers who want more options to take care of their own business.
Our Environmental Certificate Trading Team is ready to trade registered STC, LGC, VEEC, ESC, PRC and ACCUs.
Be sure to be transfer-ready by having the inventory registered and ready to trade in your relevant registry account.
Claim VEECs and STCs
in one easy form
VEECs available for heat pumps and solar water heaters replacing gas and electric hot water.
There has never been a better time for your customers to upgrade at such low cost. Take advantage of these high-incentives
Create both STCs and VEECs in one easy form for eligible solar water heater or heat pump upgrades in Victoria.
The Victorian Energy Upgrades (VEU) program supports Victorian residents and businesses to reduce the cost of buying and installing solar water heaters and heat pumps that replace existing electric or gas hot water systems by recognising the energy savings with VEECs.
Victorian customers and installers, can take advantage of historically high cashback incentives, for upgrading old inefficient appliances around their home with new energy efficiency technology.
The savings keep on coming - discounts now and lower bills due to the energy efficiency savings!
Eligible Scenarios
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Upgrade scenarios marked with a green tick are eligible for both VEECs and STCs.
Those marked with yellow are eligible for STCs only.
Those marked with a red cross cannot claim VEECs or STCs.
How are VEECs calculated?
VEEC cashback for each claim varies depending on several factors.
Building type - Residential or Commercial,
Climate zone - based on the installation address post code,
Scenario - details of decommissioning and installation,
VEEC price - current price offer is $55.00
Frequently Asked Questions
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VEECs can be created after upgrading existing inefficient electric or gas water heaters at properties in Victoria with electric-boosted solar, gas-boosted solar or heat pump water heaters, registered under the Victorian Energy Upgrades program.
Small-scale Technology Certificates (STCs) can be created after installing a solar water heater or heat pump registered with the Clean Energy Regulator under the Renewable Energy Target.
By installing an eligible water heater and submitting a claim to Green Energy Trading, you will be eligible to receive a certificate payment for both certificate types, for installs in Victoria.
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Certificates can be claimed from the date the system has been completely and correctly installed.
Green Energy Trading highly recommends claims are submitted within a month after installation to ensure they do not expire.
STCs: Certificates must be claimed within 12 months of the installation date.
VEECs: Certificates must be claimed by June 30 of the year following the year of installation. For instance:
If the installation takes place on December 30, 2018, certificates need to be claimed by June 30, 2019 (6 months in total). If the installation takes place on January 1, 2019, certificates need to be claimed by June 30, 2020 (18 months in total).
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Yes. However, we need some additional information to make processing the claim straightforward.
The assignment form needs to describe where each solar water heater (and the tank serial numbers) is located on the property. For instance:
A system with serial number X is installed at the rear of the house and the system with serial number Y is installed on level 1 of the main building.
A diagram of the property and photos of the installation showing the location of the existing and new systems, are also very useful for processing your form.
In Victoria, you can claim VEECs for up to two water heater replacements at a residential premise. There is no such limit for water heater replacements at a business premises.
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Yes, you are eligible to claim VEECs for the electric to electric-boosted solar or heat pump regardless of whether the property also has other gas appliances. You are creating energy savings for your customer, by installing a hot water unit that will draw less electricity from the grid, reducing their bills and reducing their carbon footprint and VEECs reward this.
Quick guide to claiming VEECs
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Part of the requirements to claim VEECs is to register all company representatives that engage with your customers, including sales reps and licenced installers, with us.
They must complete our training before completing any sales or installations.
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You must provide the VEU Consumer Fact Sheet before the sale is finalised and ensure the customer feels fully imformed about their purchase decision to upgrade to the new VEU approved water heater you have quoted.
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Only water heaters on the VEU list of products and on the Clean Energy Regulator list of approved water heaters are eligible to claim VEEC + STC discounts.
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Keeping cashback claims simple
Geo - Your one-stop online claim platform
Keep your team happy and your business in the black with our quick, easy, simple online claims and smart installer app.
Our Geo platform is open to all solar, water heater and air-conditioning retailers and installation businesses looking to make setting up and claiming cashback easy. And we don’t stop there. If you do get stuck, we have 100% Australian-based phone support when you need it most.
Onsite - Your smart installer app
Let your installation team focus on their job, not paperwork
Smart integrations with Geo make smarter use of everyone’s time with simple scan, snap and sign tasks, not mountains of paperwork.
Never return to site for a missing customer signature again. Send the Customer and lead Installer agreements for electronic acceptance by SMS or email from Onsite anytime after the installation is finished. Or leave it to the Admin team to issue the agreements through Geo.
People, not bots, supporting you at every step
We know the hardest thing about setting up a new process for your business is the early days when everyone is learning the ropes.
To make it easy for you, we’ve got online training to get you set up to start your first job. If you get stuck out on site, or just getting your first claim through, our customer support team is ready to help, just a phone call away.
Get up to speed and cash in faster with our dedicated customer support line.
Meet the Team
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Tiana Bergmans
OPERATIONS TEAM LEADER - SOLAR
Tiana leads the Geo client services team, supporting clients with claims and speedy payments for water heating upgrades and solar installations.
With a Master of Environment (specialising in governance, policy and regulation) under her belt, Tiana is passionate about helping others access sustainability initiatives and improving environmental outcomes.
Still have unanswered questions? Speak to our team today