Offer bigger discounts on heat pumps

and solar water heaters with ESCs

Help your customers significantly reduce the purchase price of their new water heater by doubling the discount with STCs + ESCs.

Close your sales faster by applying up to 50% discount against the fully installed cost of a new water heater for customers that qualify.

Getting Started 

  • For over 15 years, Green Energy Trading has been a leading environmental certificate agent creating certificates under national and state based renewable energy and energy efficiency schemes.

    We’ve built a bespoke certificate claim platform - Geo - and smart installer app – Onsite - to make claiming cashback and collecting evidence for solar, water heating and air conditioning upgrades simple.

    Our Client Services teams are experts in the eligibility and evidence requirements for STCs, VEECs and ESCs, so you know you can be confident that if it passes our checks, it’ll get approved by the regulator and your payment is secure.

  • Don’t settle for drawn out payment terms or wasting your time chasing up other agents for overdue payments. Managing cashflow is stressful enough.

    That’s why we promise to pay on time, every time.

    And we even go one step further, giving you greater control over your cashflow with flexible payment options for Solar and Water Heating claims – choose between Fast Track or Best Price.

  • With expert in house traders, we can offer Price Lock-Ins and registered Certificate trading for retailers and installers who want more options to take care of their own business.

    Our Environmental Certificate Trading Team is ready to trade registered STC, LGC, VEEC, ESC, PRC and ACCUs.

    Be sure to be transfer-ready by having the inventory registered and ready to trade in your relevant registry account.

Already have a Geo Account?

You’ll need to complete additional requirements to upgrade your Geo account to claim ESCs with us

  • Sign a Relationship Agreement

  • Complete an RCTI agreement

  • Submit a copy of your company’s insurance

  • Register your Company Representatives

Claim ESCs and STCs

in one simple form

Energy Savings certificates available for Water Heaters in NSW

Create both STCs and ESCs for eligible solar water heater or heat pump installations in New South Wales.

The NSW Energy Savings Scheme (ESS) has expanded to increase the uptake of solar water heaters and heat pumps that replace existing electric or gas hot water systems, by NSW residents and small businesses.

Image of table comparing customer purchase price after available government incentives for replacing standard electric or gas water heaters with a heat pump water heater

Quick guide to claiming ESCs

  • Part of the requirements to claim ESCs is to register all company representatives that engage with your customers, including sales reps, site assessors, and licenced installers, with us.

    They must complete our training before completing any site assessments, sales or installations.

  • Only water heaters on the IPART list of products accepted for HEER method and on the Clean Energy Regulator list of approved water heaters are eligible to claim double ESC + STC discounts.

  • A site assessment must be completed before the installation and must include the following steps

    Identify your customer’s building is an eligible site.

    Identify the energy efficiency opportunities at the site.

    Identify the existing equipment to assess that it is eligible for replacement.

    Provide all relevant information to the consumer on the costs, risks, and considerations of retrofitting with energy-efficient alternatives.

    The site assessor must be someone who has completed our training before conducting any site assessments.

  • Your customers upgrading water heaters at residential or small business sites in NSW qualify for double discounts.

    An eligible residential site is any detached or semi-detached building where a person(s) lives. Including houses, townhouses, apartments, units, or permanent caravan sites and cabins.

    Units and rooms within motels, hotels, guest houses, school dormitories, the shared facilities of a caravan park, detention centres or hospitals are not eligible sites.

    An eligible small business site is a site entirely occupied by one business that can show with electricity bills that it consumes less than 100MWh of electricity per year (from any source, including a solar system or other energy generation unit) at that site.

  • Your customer is the person or company that buys the water heater and pays for its installation. In the ESS they are called the Purchaser.

    Your customer - the purchaser - must provide

    1. A recent electricity bill for the installation address.

    2. Pay at least $30 (ex GST) towards the cost of the installation.

    3. Sign the nomination form - issued from Geo or the Onsite app - before the installation is complete.

    The Purchaser can be a landlord, tenant, the owner of the building or site, a contracted property manager or a facilities manager who provides management services for the building where the water heater(s) will be upgraded.

    The Purchaser cannot be a person or entity that is purchasing the equipment in order to on-sell it to someone else.

  • The final step to ensuring your customer’s upgrade meets all the requirements to secure the double discount is to decommission and remove the old system from the site.

    The old system cannot be reused, re-sold, or refurbished. It must be destroyed.

    Installers must snap and save a photo in the Onsite installer app showing the old system is fully decommissioned.

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Eligible Scenarios

in NSW

Check your Customer’s Upgrade Scenario is Eligible

Your customer’s water heater upgrade must qualify under one of these eligible upgrade scenarios.

  • Upgrade scenarios marked with a green tick are eligible for both ESCs and STCs.

    Those marked with yellow are eligible for STCs only.

Frequently Asked Questions

  • Yes! The NSW Energy Savings Scheme now offers incentives for NSW households and small businesses to replace their existing electric or gas water heaters with approved heat pump or solar water heater. The Energy Saving Certificates (ESC - and we say “eskies”).

    Sign up with Green Energy Trading and get your business and your installation teams set up to start claiming double discounts with ESCs and STCs, for your residential and small business water heater upgrades in NSW.

  • Unlike STCs, where every new heat pump or solar water heater installed can claim cashback, not all Heat Pump and Solar Water Heater upgrades will be eligible to claim ESCs.

    To be eligible for ESCs the water heater upgrade must meet several criteria:

    1. Occur at a residential or eligible small business premises in NSW.

    2. Match one of the eligible upgrade scenarios.

    3. Install a new water heater from the IPART Accepted Product list, which has accepted energy saving value for the installation address post code

    4. Decommission, remove and recycle the replaced water heater

  • You only have a limited time after the installation date to claim the incentive cashback through the certificates.

    The installation date is the day the hot water system has been completely and correctly installed and is capable of producing hot water.

    The certificate creation expiry date varies depending on the certificate type.

    STCs: Certificates must be created within 12 months of the installation date.

    ESCs: Certificates must be created by June 30 of the year following the year of installation.

Keeping cashback claims simple

Geo - Your one-stop online claim platform

Keep your team happy and your business in the black with our quick, easy, simple online claims and smart installer app.

Our Geo platform is open to all solar, water heater and air-conditioning retailers and installation businesses looking to make setting up and claiming cashback easy. And we don’t stop there. If you do get stuck, we have 100% Australian-based phone support when you need it most.

Onsite - Your smart installer app

Let your installation team focus on their job, not paperwork

Smart integrations with Geo make smarter use of everyone’s time with simple scan, snap and sign tasks, not mountains of paperwork.

Never return to site for a missing customer signature again. Send the Customer and lead Installer agreements for electronic acceptance by SMS or email from Onsite anytime after the installation is finished. Or leave it to the Admin team to issue the agreements through Geo.

People, not bots, supporting you at every step

We know the hardest thing about setting up a new process for your business is the early days when everyone is learning the ropes.

To make it easy for you, we’ve got online training to get you set up to start your first job. If you get stuck out on site, or just getting your first claim through, our customer support team is ready to help, just a phone call away.

Get up to speed and cash in faster with our dedicated customer support line.

1300 077 784

Meet the Team

  • Tiana Bergmans

    OPERATIONS TEAM LEADER - SOLAR

    Tiana leads the Geo client services team, supporting clients with claims and speedy payments for water heating upgrades and solar installations.

    With a Master of Environment (specialising in governance, policy and regulation) under her belt, Tiana is passionate about helping others access sustainability initiatives and improving environmental outcomes.

Still have unanswered questions? Speak to our team today

1300 077 784