Permanent, Full Time position

Location: Hawthorn, Melbourne

Annual Salary Range: $52,000 - $60,000 (based on experience) plus Superannuation

Accepting Applications Now

Are You

• Inspired by green energy and reducing our carbon footprint?

• A professional with a keen interest in learning more about energy efficiency?

• Aspirational with a strong customer focus?

How would you like to step out of what you're doing and join an organisation that has soul and a compelling purpose? We are BIG on development, job satisfaction and rewarding people who are looking to back themselves on their relationship building and influence skills.

The Opportunity

We want to employ a person who is all about customer experience and has a strong achievement drive. It's a Customer Services role that is responsible for ensuring our clients are achieving their goals in the Victorian Energy Upgrades commercial lighting industry.

 If you love building exceptional relationships with people, have a strong customer focus, and truly believe in the benefits of energy efficiency, then we would love to speak with you.

The Role Includes

Managing and completing general administrative duties such as creating and designing floor plans, completing forms, generating PDF reports, etc.

• Checking claim evidence such as photos, excel spreadsheets, and company details

• Update and maintain key registers and schedules

• Attending lighting upgrade sites to collect upgrade evidence, take photos, do lux measurements

• Perform general checks and calculations to support the Compliance team

• Grow relationships through empathy and a genuine desire to understand customers and their business

• Call and email customers to explore their energy conservation requirements

• Have consultative conversations with existing and potential new customers through genuine curiosity

• Help customers have insights into how they can maximise their energy savings

• Be comfortable talking with decision-makers to identify customer potential

• Communicating with government regulator auditors regarding lighting upgrades

What we are looking for

• A goal-driven personality with a desire to make a difference with customers

• Exceptional attention to detail and advanced Microsoft office skills

• Adaptability with new systems and technology

• The ability to explore needs through listening and having consultative conversations

• The ability to plan, manage and prioritise your time

• The self-awareness to recognise the impact you have on others

• Be comfortable with talking on the phone and meeting face to face

What we offer you

• Competitive salary

• Employee profit share scheme

• Modern office in Hawthorn

• Social office environment

• Professional Development & Learning

if this sounds like you and you'd like to have a confidential chat, then we'd love to hear from you! We invite you to submit your application by sending through your cover letter detailing what you will bring to the business and resume to to Alison Middleton - AlisonM@greenenergytrading.com.au.

Only successful candidates will be contacted.